Industry Solutions/Care and support
One single record,from first call to invoice.
For care and support providers in Belgium and Luxembourg: care records, bed plan, home visit rounds and multi-payer invoicing in a single tool, with all of Odoo behind it.
Five segmentsHome, elderly, disability, social, hospital
Bed planBuildings, floors, rooms and beds
Multi-payerMutual insurers, CNS, clients and families
Three languagesFrench, German, Luxembourgish
FEATURES
From home careto hospital.
Six areas covered, on a foundation shared by all five segments.
01
Requests and care records
- Online requests and waiting list
- One record per person, from admission to discharge
- Assessments, care plans and handovers
- Access rights by care team and type of data
02
Management cockpit
- Occupancy, waiting list and active clients
- Twelve-month trends
- Items to handle, figure by figure
- Quality indicators and site comparison
03
Floor plan
- Buildings, floors, rooms and beds
- Elderly care, disability, night shelter and hospital
- Admission from a free bed
- Bed shown as “Occupied” without access to the record
04
Home care and rounds
- My round on the phone, visit by visit
- Proof of visit: QR code and signature
- Offline: care and medication replayed once back online
- Rounds optimised with three profiles
05
Multi-payer invoicing
- Shares per payer, caps and validity dates
- Mutual insurers and INAMI, CNS and long-term care insurance
- Clients, families, CPAS and guarantors
- One Odoo invoice per payer and per month
06
Family space
- Sharing chosen by the person, category by category
- Upcoming visits and arrival notices
- Calendar and tasks shared between carers
- Invoices, documents and messages to the team
232 acceptance checks green at every release, full installation tested on Odoo 20 Online. The same package installs on Odoo Online, Odoo.sh or Odoo SovereignOps: your health data, where you decide.
INTEGRATIONS
All of Odoo Enterprise,in the service of care.
Optional bridges to the Enterprise apps, installed and tested on Odoo 20 Online.
Planning and Helpdesk
Home visits in the Gantt chart, complaints and family questions tracked with their deadlines.
Sign and Documents
Contracts and consents signed, with itsme in Belgium, and a document folder per person.
AI under control
Dictation, summaries and translation of handovers, always validated by the carer.
Medical devices
Checks, recalls and a QR code verdict, with an optional link to the Cellenza ITSM CMDB.
WHO IT IS FOR
Built for care,from single facility to group.
Who it is for
Home care, residential care for older people, disability services, social shelters and mental health, hospital support functions, in Wallonia, Brussels, Ostbelgien and Luxembourg.
All of Odoo behind it
Accounting, payroll, purchasing, inventory, maintenance and website in the same database: no interface to maintain between care, invoicing and accounting.
LET’S TALK ABOUT YOUR SERVICES
Your services,in Odoo.
30 minutes with a Cellenza expert to walk through your processes and the scope of the solution.